MONEY BACK GUARANTEE

At BODY & SILK, we have unwavering confidence in our products, and your satisfaction is our top priority. We understand that trying a new skincare tool may require some guidance, and we acknowledge that results can vary from person to person.

OUR PROMISE TO YOU

If, after 14 days of using our LUMIERE, you're not completely satisfied with the results, we're here to make it right. We offer a Money Back Guarantee to ensure your satisfaction.

HOW DO I GET MY MONEY BACK

If you have used our LUMIERE as recommended for 14 days, you are eligible for our Money Back Guarantee! Simply follow these 5 steps to qualify for a refund:

1. Take a photo of your skin the day of your 1st application with a time stamp before and after using the LUMIERE glove.

2. Take a video showing how you apply the LUMIERE as recommended.

3. Complete 14 days of application (once a week) and take a picture with a timestamp.

4. Email customerservice@lumiereandco.com with your time stamped photos and videos.

Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.

*Our Money Back Guarantee is only applicable to online customers who order via this website.